Guild Adventures: BATTLES

Welcome to the User Agreement of CriticalHit

Thank you for choosing to be a part of our online gaming community. This User Agreement and Privacy Policy (“Agreement”) sets forth the terms and conditions under which you may access and interact with the gaming platform provided by CriticalHit. By accessing or using our website and games, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. It is designed to ensure a secure, fair, and respectful environment for all users while complying with all applicable laws on data protection and privacy.

Effective as of 27/07/2025, this Agreement details your rights and responsibilities as a user, along with our commitment to safeguarding your data. We have incorporated measures to protect your private information in full compliance with current data protection regulations. We encourage you to review the terms set forth below thoroughly.

Acceptance of Terms

By using any part of the CriticalHit online gaming platform, you agree to and accept all provision stated in this Agreement. If you do not agree with any part of this document, please refrain from accessing or using our platform. Your continued use signifies your acceptance of any subsequent modifications that might be made to this document.

This Agreement applies to all visitors, registered users, and other individuals who access the platform, regardless of whether they are participating in any interactive sections of the website. It is intended to be a comprehensive description of the rights and obligations of both you and us.

Scope of the Platform and Services

The CriticalHit platform provides free online gaming services that are accessible to users across different regions. There are no fees or payments required to participate in the activities available on the platform. This Agreement governs all aspects of your interaction with our servers, game interfaces, and any other components provided as part of the gaming experience.

We reserve the right to update, modify, or remove parts of this Agreement at any time, and users will be notified of such changes through appropriate channels on the platform. It is the responsibility of the user to stay informed about any revisions.

Definitions

For clarity, the following terms are defined as follows:

• "User": Any individual who accesses or uses the CriticalHit platform.
• "Platform": The online gaming environment provided by CriticalHit, including all associated digital content and resources.
• "Agreement": This document comprising the User Agreement and Privacy Policy governing the relationship between the user and CriticalHit.
• "Content": All text, images, video, audio, and other materials available on the platform.
• "Cookies": Small data files that are stored on your device when you access our site, as described further in our privacy policy section below.

User Responsibilities and Obligations

As a member of our gaming community, you agree to use the platform in a responsible manner that does not compromise the safety or experience of other users. You are responsible for maintaining the confidentiality of any personal or technical information associated with your account and for all activities that occur under your account.

You agree not to pursue behaviors that include, but are not limited to, harassment, hate speech, cyberbullying, or the dissemination of harmful content. We reserve the right to suspend or terminate access to any user who violates these guidelines, ensuring a safe and welcoming environment for the entire community.

Any unauthorized attempts to access any part of the platform, interfere with its operation, or damage its systems are strictly prohibited and may result in legal action under applicable law.

Prohibited Conduct

Users are explicitly prohibited from engaging in any activity that might disrupt the integrity or performance of the platform. This includes, but is not limited to:

• Exploiting software vulnerabilities or bypassing system security.
• Uploading or transmitting malicious code, viruses, or any other harmful content.
• Misrepresenting identity or encouraging imitation of other users for any fraudulent purpose.
• Sharing or distributing any content that is illegal, defamatory, or harmful to a person’s reputation.
• Attempting to circumvent the moderation systems implemented by CriticalHit to ensure compliance with these terms.

By agreeing to these terms, you acknowledge that any violation may result not only in suspension or termination of your account but also in additional legal consequences.

Intellectual Property Rights

The contents provided on the CriticalHit platform, including but not limited to game graphics, text, software, and other creative works, are protected by applicable intellectual property laws. All rights not expressly granted to you under this Agreement remain the exclusive property of CriticalHit or respective third-party rights holders.

Users are granted a limited, non-exclusive, non-transferable license to access and use the platform strictly for personal, non-commercial purposes. Any unauthorized reproduction, redistribution, or exploitation of the intellectual property available through the platform is strictly forbidden.

Privacy and Data Protection

Your privacy is of utmost importance to us. This section explains how CriticalHit collects, processes, stores, and protects your personal information during your interactions with our gaming platform.

Data Collection and Use

To enhance your experience, our platform may collect various types of personal data, including but not limited to your username, gameplay preferences, and any voluntarily submitted content. Collection methods may include forms, cookies, and other tracking technologies. This data is used solely to maintain the functionality of our services, improve user experience, and ensure a safe gaming environment.

Compliance with Data Protection Laws

We abide by strict data protection regulations relevant to our user base. Our practices are designed to comply with the relevant data privacy framework applicable in our operating region, including but not limited to the principles of data minimisation, transparency, and purpose limitation. Users have the right to request detailed information on the data held about them and may request deletion of their personal information as permitted by applicable law.

In this context, we ensure that any personal data collected is processed lawfully, fairly, and in a transparent manner. Data records are maintained securely and retained only as long as necessary to fulfill their specific purpose or to meet legal retention requirements.

Data Security Measures

We implement a variety of state-of-the-art technical and organisational measures designed to safeguard your personal information against unauthorized access, accidental loss, or misuse. These safeguards include encryption, access controls, routine security audits, and constantly updated software solutions. However, while we strive to maintain robust security, we cannot guarantee the absolute security of all data transferred over the internet.

User Rights and Data Management

You have specific rights regarding your personal data. These include the ability to access, correct, and delete your information as well as the right to object to the processing of your data under certain circumstances. If you wish to exercise any of these rights, please follow the appropriate procedures available through your account settings. Requests to modify or delete your personal data will be processed within the timeframes required by current data protection laws.

We also ensure that any data processing, including the use of automated decision-making, is conducted in accordance with the principle of fairness. In our commitment to maintain transparency, we may provide you with further updates on how we manage your personal information upon inquiry.

Cookie Usage and Tracking Technologies

Our platform utilises cookies and similar tracking technologies to improve the functionality of the website, analyse usage trends, and refine our user interaction models. Cookies are small text files placed on your device by the operating system or application you are using. These technologies are integral to providing a seamless and engaging gaming experience.

While cookies do not typically contain personal data, they might be linked to personal information that you provide during your sessions or through user registration. You have the option to disable cookies through your browser settings; however, please be aware that doing so may affect the performance and availability of certain features on the platform.

Data Retention Policy

Personal data associated with your account is retained only for as long as necessary to fulfill the purposes outlined above or as required by law. When your data is no longer needed, we implement secure deletion or anonymisation procedures to ensure that it cannot be reconstructed or misused.

We encourage users to periodically review their account settings and data preferences. Any concerns regarding data retention or requests for erasure will be treated with urgency and handled in compliance with applicable statutory requirements.

Disclaimer of Warranties and Limitation of Liability

The CriticalHit online gaming platform is provided on an “as is” and “as available” basis without any warranties of any kind, whether expressed or implied. While we strive to maintain a seamless and secure gaming experience, we make no representations or warranties regarding the reliability, accuracy, or completeness of any content or functionality provided on this platform.

Under no circumstances shall CriticalHit be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or inability to use the platform. This includes any interruptions, errors, or omissions in service delivery, even if we have been advised of the possibility of such damages.

Your use of the platform is entirely at your own risk, and you agree that any reliance on the information provided is solely at your discretion. We will take reasonable steps to resolve any issues, but we are not bound by any obligation with respect to ensuring uninterrupted or error-free service.

Modifications to the Agreement

CriticalHit reserves the right to modify, update, or revise any component of this Agreement at any time. Changes will be effective immediately upon posting on the platform and will carry the effective date indicated by 27/07/2025 where applicable. Users are responsible for regularly reviewing the Agreement to stay informed of any changes. Continued use of the platform following any such modifications signifies your acceptance of the updated terms.

Governing Law and Dispute Resolution

This Agreement is governed by and construed in accordance with the applicable laws concerning data privacy, intellectual property and online conduct. Any dispute arising from or relating to your use of the platform will be handled in strict accordance with the legal procedures and regulations in force, ensuring fairness and adherence to data protection standards.

In the event of any dispute, you agree to first contact us to seek a mutually satisfactory resolution. Should an amicable resolution not be reached, disputes will be subject to the jurisdiction of the competent courts, with all proceedings carried out in accordance with the principles and standards promulgated by modern privacy and consumer protection frameworks.

Final Provisions

This Agreement represents the entire understanding between you and CriticalHit regarding your use of our online gaming platform and supersedes any prior agreements, whether written or verbal. If any provision of this Agreement is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

Should you have any concerns or require further clarification regarding any aspect of this Agreement or our data protection practices, we urge you to review our policies detailed herein. Our commitment is to maintain an open environment that prioritises user rights, both in terms of legal compliance and our internal community standards.

By participating in the CriticalHit platform, you acknowledge that you have read, understood, and accepted this Agreement in its entirety. We appreciate your cooperation and wish you a positive, enjoyable, and secure gaming experience.

Thank you for being a part of our community.